OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills，having dealt with a diversity of clients，professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY
·1992-Present THE OLIVER HOTEL，Whitewater，KS
Hotel Clerk
Resolved guests#39; needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts，and suite rentals.Inspected rooms.
·1988-1991 WALDEN HOTEL，Walton，KS
Hotel Clerk
Trained personnel.Handled telephone，international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
·1986-1987 WALDEN HOTEL，Walton，KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels，and made recommendations to customers.
·1983-1985 BETHEL COLLEGE，North Newton，KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE，Lindsborg，KS
Bachelor of Science;Sociology，1983
PREFERENCES
Furnished upon request.
Candidate#39;s customer relations and administrative skills，essential in the hotel/hospitality field，are emphasized throughout the resume.
Education is de-emphasized because candidate#39;s work history is strong.
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