外贸英语函电格式范文对齐(必备11篇)

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外贸英语函电格式范文对齐1

请问谁知道英文书信格式范文哪儿有

一、商业信件结尾: 1、Best regards , 2、Warm regards, 3、With anticipation, 4、Yours respectfully, 5、Yours sincerely, 6、Your truly, 7、Best wishes, 8、Confidently yours, 9、Kind regards, 二、经典的信件结尾: 1、See you soon, ..。

搞不懂。。.大家有没有人知道啊?比较正式的英语书信格式,最好是例文.

1、 信头(Heading) 指发信人的姓名(单位名称)、地址和日期,一般写在信纸的右上角。 2、 日期的写法: 如:1997年7月30日,英文为:July 30,1997(最为普遍); July 30th。

讲述详细点,最终要带有范文, 格式要清晰明了

外贸英语函电格式范文对齐2

Dear My Friend, How are you? Do you want to know about my English study?OK,I will tell you. I study English at Sunday afternoon at two o' study JianQiao ,。

能具体点告诉我询问信和回复信的格式么? 特别是信的信头和结尾 包括地址。

英语的书信格式为 1、信头(Heading)指发信人的姓名(单位名称)、地址和日期,一般写在信纸的右上角。一般公函或商业信函的信纸上都印有单位或公司的名称、地址、电话号码等。

一、感谢信 Sample 120 June 20_ Dear Mr. Seaton,Thank you very much for taking me with you on that splendid outing to London. It was the first time that I had seen the 。

英文书信格式及书信范文 一、英文书信的结构 二、书信作文的出题形式和写作要领 三、书信作文练习及其参考范文 书信是重要的交际工具。英文书信分为两大类:公务信件和私人信件。公务信件是单位与单位或单位与个人之间来往的书信。

外贸英语函电格式范文对齐3

下面的范文有些行是在右边的,但是因为在这里发的话所有行都变成了左对齐,所以你根据下面所讲述的格式自己调整一下吧 英文书信的格式 1、 信头(Heading) 指发信人的姓名(单位名称)、地址和日期。

(一) 英文书信的组成部分英文书信一般由六部分组成。即:信头(Heading)、信内地址(Inside Address), 称呼(Salutation),正文(Body of Letter)、结束语(。

一、感谢信 Sample 120 June 20_ Dear Mr. Seaton,Thank you very much for taking me with you on that splendid outing to London. It was the first time that I had seen the 。

(一) 英文书信的组成部分英文书信一般由六部分组成。即:信头(Heading)、信内地址(Inside Address), 称呼(Salutation),正文(Body of Letter)、结束语(。

1.书信结构 英语书信结构一般有以下几个部分组成:1)信封(envelope)。英语的信封和中文的一样,有三部分组成,即发信人地址、收信人地址和邮票。只不过英语信。

外贸英语函电格式范文对齐4

乙方:

甲、乙双方根据《^v^合同法》以及其他相关法律法规的规定,就甲方向乙方购买硬件一事,经协商一致,达成以下协议:

一. 品名、规格、数量、价格

1. 品名: hp compaq 8280 elite sff pc台式电脑、hp pro 2080 mt business pc台式电脑

2. 规格、数量、单价、总价

二. 制造商:上海惠普有限公司

三. 交付

1. 交付方式:设备由乙方负责运输至甲方指定交付地点后一个工作日内,乙方以书面形式通知甲方验货,并在验货通过后由乙方安排人员前往甲方指定地点安装,设备正常运作后,由双方在验收报告上签字验收,方为交付。

2. 交付地点:

3. 交付时间:合同签订后7个工作日内,如甲方选择“windows xp专业版”或者“硬盘分区c:20%,d:50%,e:30%”交付时间为9个工作日内。

4. 费用承担:由乙方承担在交付前产生的运输、保险等一切费用。

5. 风险分担:乙方承担本合同涉及产品的一切风险责任,至双方签字确认、验收通过时为止。

四. 乙方的责任

1. 乙方提供的产品的包装应能防震、防潮、防湿、防锈、防气候变化。对于计算机硬件设备须用坚固的新木箱/纸包装,适合长途海运,同时乙方应在每件包装上标明件号、尺码、重量、及“此端朝上”、“小心轻放”、“切勿受潮”等标志。因包装不良所发生的损失,由乙方承担全部的责任。

2. 乙方提供的产品必须是未曾使用过的、全新的,符合该产品的国际标准、原生产厂家认证的原装正品,并完全符合本合同规定的要求。

3. 乙方免费提供安装、培训和相应的技术支持。

4. 乙方负责提供与本合同产品相关的服务手册、操作说明书、货物发票、原产地证明、质量保证书等。

五. 付款方式

1. 在双方签署验收报告且收到乙方相应商业发票后30个工作日内,支付全部货款的100%,计人民币肆仟贰佰陆拾元整。

2. 乙方自行承担与本合同所涉产品相关的营业税、版税、版权费以及法律规定应由乙方承担的其他有关税费。

六. 安装与验收

1. 在甲方验货通过后3个工作日内,乙方负责派人前往甲方指定的地点进行安装。

2. 安装完毕,经过调试,运行正常后,由双方共同签署验收报告。

3. 如经调试,甲方发现乙方提供的产品不符合本合同的要求,甲方有权要求乙方在 3个工作日内重新更换新硬件,如仍不能符合要求,甲方有权退货,并要求乙方承担相应的违约责任。

4. 免费保修期的计算:当硬件和随硬件的软件安装、验收结束后,自双方在验收报告上签字之日起3年为产品免费保修期。

5. 在产品免费保修期内,乙方将提供上海惠普有限公司免费3年硬件支持服务。

6. 在产品免费保修期外,乙方通过与甲方签订有偿的技术支持服务协议,或有偿服务等方式提供服务,具体事项将另行协商。

七. 甲方保证

甲方保证在本合同有效期内,采取有效的措施保护乙方提供产品内所包含的知识产权。

八. 乙方保证

1. 乙方保证所提供的产品质量符合本合同的约定,如甲方在验货时发现收到的产品质量存在瑕疵,甲方应在收到之日起7个工作日内书面通知乙方,要求乙方在收到甲方书面通知后 3个工作日内采取下列补救措施中的一种:(1)降低价格;(2)更换新的产品;(3)退货。甲方采取上述补救措施时并不排除甲方采取任何其他合理措施以避免或减少损失的权利。

2. 本合同产品的免费保修期自双方签署验收报告之日起3年,在保修期内,乙方提供上海惠普有限公司免费的维修、维护服务,以保证产品的正常使用。

3. 在免费保修期内,如乙方提供的产品经维修仍不满足甲方的需求的,乙方应负责调换,如调换后仍不能正常工作,甲方有权要求退货。

4. 对于乙方提供的硬件设备,在正常条件下发生设备质量问题,乙方实行免费维修,并承担由此给甲方造成的损失。如发生故障是由于乙方以外的原因造成的,乙方应根据甲方的要求提供修理服务,除修理过程中的零部件费用由甲方承担外,乙方不再向甲方收取其他费用。

5. 在本合同有效期内,如甲方发现乙方提供的产品不符合本合同约定的特定用途或乙方产品说明书/宣传资料上明示的用途或该产品存在质量上潜在的瑕疵,甲方有权要求乙方采取相应的补救措施以保证该产品的正常运作。

6. 如本条第5款约定的瑕疵是由于第三方的原因造成的,或是因乙方产品中使用的他人所有的技术本身的缺陷造成的,乙方不能以此为由拒绝采取补救措施,有关乙方与第三方之间的索赔事宜由乙方自行处理。

7. 乙方保证所提供的产品不存在侵犯任何第三人权利(包括知识产权在内)的情况,如发生因甲方从乙方处购买的产品侵犯第三人权利而引起的纠纷,由乙方自行承担一切诉讼/仲裁/其他司法程序及赔偿费用,并赔偿甲方由此而受到的经济损失。在确认乙方的产品构成侵权的情况下,甲方有权退回乙方产品,并要求乙方返还甲方已支付的费用。

8. 乙方保证所提供的产品的安全性已做充分说明,如甲方在使用过程中发生因软硬件本身原因造成的安全问题,乙方应在接到甲方通知后 4小时内上门免费提供修复服务,如乙方不能在 4小时内修复或严重影响了甲方正常的生产经营活动,甲方有权要求退货。

9. 对于乙方在为甲方提供服务过程中所接触到的有关甲方信息,乙方保证承担保密义务,未经甲方书面许可,不得向任何第三方透露。

九. 免责条款

1. 因发生不可抗力因素,造成本合同无法履行,双方当事人不承担法律责任。

2. 发生不可抗力时,不能履行合同的一方当事人应自不可抗力事件发生之日起15日历日内提交有关权威机构的证明,否则不能免责。

十、违约责任

1. 任何一方当事人违反本合同规定,均应承担违约责任。

2. 乙方延迟交付,每延迟一日历日,按合同总值的5‰承担违约责任,如延迟超过三十日历日,甲方有权终止合同,并要求乙方赔偿损失。

3. 甲方延迟付款,每延迟一日历日,按合同总值的3‰承担违约责任,如甲方延迟30日历日内付清货款,最高罚款额不超过合同总值的3%。

十一 争议的解决

1. 本合同适用^v^法律。

2. 如在本合同执行过程中,双方发生争议,由双方协商解决,无法协商解决的,任何一方可提交上海市有管辖权的法院诉讼解决。

十二 其他

1. 乙方的服务标准等均为本合同附件,本合同的所有附件均为本合同不可分割的组成部分。

2. 本合同未尽事宜,由双方另行协商解决。

3. 本合同一式肆份,经双方签字盖章后生效,甲方持叁份正本,乙方持壹份正本。

甲方(公章):_________乙方(公章):_________

法定代表人(签字):_________法定代表人(签字):_________

_________年____月____日_________年____月____日

外贸英语函电格式范文对齐5

to:客户公司名称

attn:客户人名

re:客户求购的产品名称

we are pleased to get to konw that you are presently on the market for产品名称,and as a specialized manufacturer and exporter for this product in china, we sincerely hope to establish business relations with your esteemed corporation.

herewith pls find our competitive offer as flws:

product:

specification:

packing:

quantity: as per yr requirement

payment l/c sight

shipment: prompt

if the product we offered above is some different from what you require actually, kindly inform us in detail, we will be pleased to re-offer you as per yr actual requirements asap.

pls note that the product pictures will be sent to you upon yr request, and a small sample could also be sent to you for yr final checking if the price is finally acceptable.

to know more about our corporation, kindly visit our website: www.

pls kindly check and revert at yr earlist.

/落款

外贸英语函电格式范文对齐6

dear mr/ms,

thank you for your letter of september shall be very pleased to see you and discuss your new monitor, but october 6 is not suitable. we will be happy to meet with you at 9:30 . on wednesday, october 7, if the time is convenient for you.

we look forward to meeting you.

yours faithfully

尊敬的先生/小姐

我们将很高兴与您会面并与您商谈新的显示器,但10月6日不太合适。如方便的话,我们愿在10月7日与您会面。

期待与您见面。

您诚挚的

外贸英语函电格式范文对齐7

本经销协议(以下简称“协议”)于20__年  月  日签署。有效日期止于20__年  月   日。

甲    方:上海行之达电子有限*司              

经营地点:天目西路290号康吉大厦市政楼606室  

乙    方:                                    

经营地点:                                    

根据本协议所规定的条款和条件,双方同意以下内容。甲方授权乙方为(地区)经销代理商。下列附件也是本协议的组成部分。

1、培训支持(包括应用指南、使用及安装手册);

2、授权委托书;

3、产品订购单;

4、标准合同;

5、报价表及返利规则。

一、经销代理商的指定

甲方在此授权乙方为      地区的销售经销商,负责销售甲方的smartsales软件产品,并为客户提供相关服务。

乙方有权在广告和信函上表明其为甲方的授权经销商,但是,甲方不允许乙方在其公司名称或与之有关的场合单独使用甲方的公司名和商品名、或其中的一部分、或商标的任何部分。

乙方在该经销区域的季销售指标为                    

二、甲方的责任和义务

甲方应该为乙方的销售推广工作提供全面的帮助。

在乙方作为甲方产品经销代理商的合作期间,甲方不应在乙方地区内建立第二家经销代理商。

甲方每年应定期召开经销代理商协作管理会议,以便调整和宣传产品销售策略,进行市场预测、分析、地区协调、统一部署和联谊活动。

甲方应保障乙方地区的销售完整性,所有乙方区域内的客户应归乙方管理销售,甲方应保护乙方销售价格的完整性。

  为了保护乙方的宣传推广和成本投入,无论乙方地区的客户是否已经与乙方进行过接触或洽谈,均视为乙方客户。由于乙方客户的人为因素而直接向甲方购买成交的项目,甲方应及时与乙方沟通并按照双方具体制定的经销价格体系向乙方返利。

三、乙方的责任和义务

根据本协议之条款和规定,乙方同意担任甲方的smartsales产品的销售经销工作,并且:

乙方应有相应的流动资金支持所经销的甲方产品,乙方的营业执照不得低于30万注册资金。

  乙方应积极、持久地尽最大努力在其经销区域推动甲方产品的销售。拥有保证有效履行经销义务的足够设施和最少一名相关技术人员、二名销售人员以上,所需费用由乙方自己承担。(销售过程中如需甲方提供安装服务,差旅费用由乙方承担)

  因向客户销售提供的部分软件需按客户要求单独定制,所以乙方应在每次销售完成后向甲方提供完整和准确的售后服务材料,以利于今后的产品升级服务。资料包括软件名称、购买软件产品的客户名称、购买日期;有偿升级与免费升级资料;甲方公司有义务对乙方提供的材料保密,保证乙方的利益。

乙方如果销售与甲方的smartsales产品相同的同类产品,应向甲方说明并且不应影响甲方产品的销售。

  在有限的非专营和不可转让的基础上,在规定的经销区域内,甲方授予乙

方拥有使用、经营和向其客户销售smartsales产品的权力。乙方应保证甲方不会因为客户未能履行合同而遭受损失,也不会因为乙方与客户的合同未能将必需的条款包括进去而使甲方遭受损失。否则,甲方将根据情节轻重,对乙方采取减除返利或取消经销资格或索赔等措施而无须事先征得乙方同意。

乙方负责客户的安装和调试工作,乙方负责相应的技术支持和咨询。

四、费用结算

乙方代理甲方与客户签订合同后,应填写产品订购单传至甲方,甲方应及时准备产品。合同正式执行后,甲方在收到乙方相应款项后,在2个工作日内将产品发至乙方。

五、知识产权与保密

为保护甲方的知识产权,乙方不得对甲方产品进行拆解、解密、复制、出租或出借以及其它侵权行为,一经发现,甲方除立即停止和解除经销协议外,将提起法律诉讼,由此给甲方造成的损失,由乙方负全部责任。

外贸英语函电格式范文对齐8

控制文件用于维护数据库物理结构数据的文件,每个数据库至少要有一个,是二进制文件,其中记录了数据库名称、数据文件位置、重做日志文件名称和位置,系统最多可以设置8个控制文件的副本来,但是无论有多少个副本,系统只指定一个控制文件作为检索数据库元数据的主要控制文件。一个数据文件对应一个数据库,但是可以有多个副本存在。当所有副本丢失时,可以通过alter database backup controlfile to trace来重建控制文件。数据库在启动过程中首先通过默认规则打开参数文件,建立实例,再通过参数文件中控制文件的位置,打开控制文件,然后通过控制文件中数据文件、重做日志的位置,校验数据文件一致性,并恢复打开数据文件,完成数据库的启动。通常新建立的数据库有三个控制文件。

查看控制文件:

select value from v$parameter where name=control_files’;

show parameter control_files;

启动到mount状态:

select name from v$controlfile;

查看控制文件中的内容:

v$controlfile_record_section

依赖控制文件的视图:

v$backup v$databse v$tempfile v$tablespace v$archive v$log v$logfile v$loghist日志切换记录v$archived_log归过档的记录

移动控制文件

a、使用pfile文件移动控制文件

利用数据字典获取控制文件的名字

select value from v$parameter where name=’control_files’

关闭数据库

shutdown immediate

修改参数文件

修改参数文件的目录和移动参数文件到相应的目录

启动数据

startup

验证更改的结果

select name from v$controlfile

//oracle建库时参数文件的副本:$oracle_base/admin/sid/pfile,另外控制文件只要有一个正常使用的,可以用这个正常的建立各个副本,建立的办法,就是把正确的改成副本名字即可,

b、使用spfile文件移动控制文件

获取控制文件的名字

select name from v$controlfile;

更改控制文件的目录及名称或新加的控制文件目录

alter system set control_files=d:\oracle\product\\oradata\study\,d:\oracle\controlfile\,d:\oracle\controlfile\ scope=spfile;

移动控制文件到相应的目录

验证控制文件的修改结果

select name from v$controlfile

备份和恢复控制文件

a、备份控制文件1

alter databse backup controlfie to ‘d:\oracle\controlfile\;

b、备份控制文件2

alter session set sql_trace=true;

alter database backup controlfile to trace;

show parameter user_dump_dest

c、部分控制文件损坏

d、全部丢失和损坏

startup mount

alter database open useing backup controlfile;

控制文件备份后的数据会丢失。

e、使用跟踪文件重建控制文件,trace文件中有脚本

f、手工创建控制文件,根据trace文件命令创建

外贸英语函电格式范文对齐9

①.Dear My Friend, How are you? Do you want to know about my English study?OK,I will tell you. I study English at Sunday afternoon at two o' study JianQiao ,。

②.How is everything going! Last time you said you are anxious now because you find it 。 过得可好。上次你说你现在很焦虑因为你觉得很难学好英语。别担心。我觉得要提高。

③.英语信件格式、最好是带有范文。 还要有地址、日期、人名等

④.一、英文书信的结构 二、书信作文的出题形式和写作要领 三、书信作文练习及其参考范文 书信是重要的交际工具。英文书信分为两大类:公务信件和私人信件。公务信件是单位与单位或单位与个人之间来往的书信。

⑤.讲述详细点,最终要带有范文, 格式要清晰明了

外贸英语函电格式范文对齐10

①.查看文章英文书信格式及例文20_-01-1215:55 英文书信格式及例文 (一)英文书信的组成部分 英文书信一般由六部分组成。即: 信头(Heading) 信内地址(InsideAddress) 称呼(Salutation) 正文(BodyofLetter) 结束语(ComplimentaryClose) ..。

②.1.书信结构 英语书信结构一般有以下几个部分组成:1)信封(envelope)。英语的信封和中文的一样,有三部分组成,即发信人地址、收信人地址和邮票。只不过英语信。

③.英文书信的格式: 1、信头:指发信人的地址和日期。写在信纸的右上角,可以从靠近信纸的中央写起。信头上面要留空白。先写发信人地址。地址的写法与汉语不同,要先写小地方,后写大地方。在地址的下面写上日期。日期的顺序是:月、日、年。

④.格式如上图。 1,书写格式 (1)寄件人地址姓名应写在信封左上角。 (2)收件人地址姓名应写在信封右下角。 (3)用法文、英文书写时,按姓名、地名、国名逐行顺序填写,地名、国名用大写字母书写。 (4)用中文书写时。

⑤.英语书信结构一般有以下几个部分组成: 1、信头 即写发信人的地址和日期(右上角)。 2、信内姓名地址 即写收信人的姓名和地址(左上角)。 3、 称呼 即写对收信人的尊称一般用:Dear Mr. … ;Dear Madam Helen; Dear Miss…; Dear John;Dear Prof..。

外贸英语函电格式范文对齐11

1. 向顾客推销商品

dear sir: may 1, 20__

inquiries regarding our new product, the deer mountain bike, have been coming in from all parts of the world. reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. enclosed is our brochure.

yours faithfully

2. 提出询价

dear sir: , 20__

we received your promotional letter and brochure today. we believe that your would do well here in the . kindly send us further details of your prices and terms of sale. we ask you to make every effort to quote at competitive prices in order to secure our business. we look forward to hearing from you soon..

truly

3. 迅速提供报价

dear sir: june 4, 20__

thank you for your inquiry of june the 1st concerning the deer mountain bike. it gives us great pleasure to send along the technical information on the model together with the catalog and price list. after studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. we look forward to the opportunity of being of service of you.

交易的契机

4. 如何讨价还价

dear sir: june 8, 20__

we have received your price lists and have studied it carefully. however, the price level in your quotation is too high for this market, if you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. you should note that some price cut will justify itself by an increase in business. we hope to hear from you soon.

yours truly

欢迎加入外贸交流qq群:

5-1 同意进口商的还价

dear sirs: june 12, 20__

thank you for your letter of june the 8th. we have accepted your offer on the terms suggested. enclosed our will find a special price list that we believe will meet your ideas of prices. you should note that the recent advances in raw materials have affected the cost of this product unfavorably. however, for your order we have kept our prices down.

sincerely

5-2 拒绝进口商的还价

dear sirs: june 12, 20__

thank you for your letter of june the 8th. we regret that we cannot meet your terms. we must point out that the falling market here leaves us little or no margin of profit. we must ask you for a keener price in respect to future orders. at present the best discount offered for a quantity of 200 is 5%. our current situation leaves us little room to bargain. we hope you will reconsider the offer.

truly

6. 正式提出订单

dear sir: june 15, 20__

we have discussed your offer of 5% and accept it on the terms quoted. we are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of september. the enclosed order is given strictly on this condition. we reserve the right of refusal of delivery and/or cancellation of the order after this date.

truly

7. 确认订单

dear sir: june 20, 20__

thank you very much for your order of june 15 for 200 deer mountain bikes. we will make every possible effort to speed up delivery. we will advise you of the date of dispatch. we are at your service at all times.

sincerely

8. 请求开立信用证

gentlemen: june 18, 20__

thank you for your order no. 599. in order to e_ecute it, please open an irrevocable l/c for the amount of us$ 50,000 in our favor. this account shall be available until sep. 20. upon arrival of

the l/c we will pack and ship the order as requested.

sincerely

9. 通知已开立信用证

dear sir: june 24, 20__

thank you for your letter of june 18 enclosing details of your terms. according to your request for opening an irrevocable l/c, we have instructed the beijing city commercial bank to open a credit for us$ 50,000 in your favor, valid until sep. 20. please advise us by fa_ when the order has been e_ecuted.

sincerely

10. 请求信用证延期

dear sir: sep. 1, 20__

we are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. we are afraid that your l/c will be e_pire before shipment. therefore, please e_plain our situation to your customers and secure their consent to e_tend the l/c to .

sincerely

11. 同意更改信用证

gentlemen: sept. 5, 20__

we received your letter today and have informed our customers of your situation. as requested, we have instructed the beijing city commercial bank to e_tend the l/c up to and including september 30. please keep us abreast of any new development.

12. 抱怨发货迟延

dear sirs: sept. 25, 20__

concerning our order no. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. we are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. we have given our customers a definite assurance that we would supply the goods by the end of september. we hope you will look into this urgent matter. yours faithfully

12a. 处理客户的抱怨

gentlemen: sept. 30, 20__

in response to your letter of , we regret your complaint very much. today we received information from hong kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. the trouble was not serious, and the vessel is now on her way. she would arrive at your place tomorrow or the ne_t day.

truly

14-1 取消订货

dear sirs: oct. 2, 20__

we are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of sept. 30. since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. unfortunately, our buyers cannot wait indefinitely for the units. we are sorry that it is necessary to take such a drastic step.

sincerely

14-2 谅解迟运原因

gentlemen: oct. 2, 20__

we have received of your notice of delay of shipment due to mechanical troubles on the ship. we are pleased that the order is now on its way. thank you for the notice. we are eagerly awaiting the ship's arrival.

yours faithfully

交易的尾声

15. 货物损坏报告

dear sirs: oct. 4, 20__

upon arrival of your shipment, the ship's agents noticed that case no. 5 was damaged and notified us. the number of articles in the case is correct according to the invoice, but the following articles are broken: (list of articles)

as you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. please send us replacements for the broken articles; we await your reply in due course.

sincerely

16-1. 拒绝承担损坏责任

dear sirs: oct. 8, 20__

thank you for informing us of the damaged shipment. since the units were packed with the best of care, we can only assume that the cases were handled roughly. we therefore urge you to lodge your claim with the insurance company.

sincerely

16-2. 承担赔偿责任

gentlemen: oct. 8, 20__

as soon as we got your letter we got in touch with the packers and asked them to look into the matter. it appears that the fault lies with the packaging materials used. we have since corrected the mistake. we apologize for the oversight, and are sending a new delivery immediately. sincerely

交易花絮

17. 催要逾期货款

dear sirs: nov. 30, 20__

it has come to our attention that your payment is one month overdue. the units ordered were delivered to you on september 26 and were invoiced on september 30. payment is due on october 30. we look forward to seeing your remittance within a week.

sincerely

18. 付清逾期货款

dear sirs: oct. 3, 20__

we have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. we are sorry for the inconvenience. the sum of us$ 20,000 has been sent to you by telegraphic transfer and should reach you sometime tomorrow.

sincerely

19. 外贸英语函电范文:如何处理货损投诉函电范文

dear mr. king:

we have received your letter of , informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing.

upon receipt of your letter, we have given this matter our immediate attention. we have studied your surveyor's report very carefully.

we are convinced that the present damage was due to e_traordinary circumstances under which they were transported to you. we are therefore not responsible for the damage, but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us ,to which we hope you will agree.

外贸函电范文:如何处理货损投诉函电范文

亲爱的金先生:

我们已经收到您4月16日的来信。信中说到我们所发货给您的缝纫机破损情况是由于我们的包装问题所引起的。

一收到您的来信,我就对这一事件高度重视,仔细研究了您的检验员所提供的报告。

我们确信货物现在所受的损坏是因为在运送过程中某些特殊环境所引起的。因此我们并没有责任来承担这次损失。但是我们认为让您单独承担这次货损对您来说是非常不公平的。因此我们建议这次损失由我们双方分摊。希望您能同意。

20 may 20__

kee & co., ltd

34 regent street

london, uk

dear sirs:

thank you for your letter of 20 may referring to your order . we are glad to hear that the consignment was delivered promptly.

we regret, however, that case did not contain the goods you ordered.

we have investigated the matter and find that we did make a mistake in putting the order together.

we have arranged for the correct goods to be dispatched to you at once. the relevant documents will be mailed to you as soon as they are ready.

please keep case and its contents until called for by our agents who have been informed of the situation.

we apologize for the inconvenience caused by our error.

yours faithfully,

tony smith

chief seller

------------------------------------------------------------

——先生:

多谢五月二十日有关第252号定单的来信。得悉货物及时运抵,感到高兴。

有关第46号箱错运货物一事,在此向贵公司致歉。经调查,发现装运时误将货物同放,所以有此错失。

该缺货已安排即时发运,有关文件准备好后会立即寄出。

错运的货物烦请代存,本公司已知会代理商,不日将与贵公司联络。

因此失误而引致任何不便,本公司深感歉意。

销售部主任

托尼.斯密思谨上

20__年_月_日

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